Type : Full Time
Location : Nashik
Experience Required : 8 Year(s)
- Salary : 1,500,000 - 2,000,000 (P.A.)
Industry : IT-Software/Software Services
Preferred Skills : CCNA DNS Juniper Routers Juniper Vpn Lan Network Administration Network Configuration Network Monitoring Network Optimization Networking Troubleshooting Wan
Job Description :
Post: Head- NOC
-Required Educational Qualification: BE/BTech/ME/MTech (IT/Computers) / Any Graduate (IT background)
-Certifications in Networking domain (CCNA/CCNE at minimum), Other relevant certifications are a plus.
-Work Type: Permanent
-Work Experience (in Years): 8-10 + years
Desired Skills:
-Experience in managing/leading customer and support escalations directly.
-Demonstrable IT Service Management leadership experience and results: Trend Analysis, Problem Management, RCA, Continuous Service Improvement, Management Information Reporting, Change Management etc.
-Must be able to create/nurture/lead a highly technical team delivering high availability services on a 24/7 basis
-Experienced in supervising a 24x7 Tier3 Network Operation Centers (NOC) shift operations and personnel.
-Knowledge of various operating system flavors including but not limited to Windows, Linux, Unix.
-Experience with monitoring solutions such as Zabbix, Nagios, Cacti, Solarwinds etc.
-Experience/Knowledge of SDN and next generation networking devices.
-Must be able to communicate professionally on calls with clients and in written responses to emails, service request and trouble reports.
-Solid networking fundamentals and experience required. Deep understanding of VLANs, Cisco/Juniper devices, DNS, SDN etc.
-Excellent communication and leadership skills.
-Experience in performing vendor management.
-Ability to handle high pressure situations with key stakeholders.
-Good Analytical skills, Problem solving and Interpersonal skills.
-Experience with elastically scalable, fault tolerance and other cloud architecture patterns.