Travel Adviser

Job Description

Travel Adviser

Type : Full Time

Location : Hyderabad

Experience Required : 1 Year(s)

Industry : BPO/ITES

Preferred Skills : BPO Customer Service Data Research Inbound Operations Research Analysis Voice Process

Job Description :

Job Purpose:

To Answer queries/resolve problems of customers through Inbound calls and if required up sell/ cross sell.

Attend Inbound & Outbound calls, sometime respond through email and chat to customers.

Ability to up sell/cross sell.

Provide correct and quality information to customers on every call, promote good listening and English grammar skills.

Eligibility Criteria:

Good spoken English & Hindi mandatory

Good typing skills (Quality & Speed)

Good communication skills

Ability to handle telephonic conversations

Good Listening & Comprehension skills

Should be flexible to work in 24/7 shift