Type : Full Time
Location : Lucknow
Experience Required : 0 Year(s)
Industry : IT-Software/Software Services
Preferred Skills : Tech Support Tele Caller
Job Description :
-Excellent communication Skills
-Support and provide superior service via phones, e-mails and faxes as a receiver and caller
-Use questioning and listening skills that support effective telephone communication.
-Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds,
interruptions, and unintentional disconnects.
-Effectively deal with job stress, angry callers, and upset customers.
-Display Time flexibility towards shifts as per work floor requirements.