Type : Full Time
Location : Hyderabad
Experience Required : 2 Year(s)
Industry : IT-Software/Software Services
Preferred Skills : Client Management Customer Care Customer Service
Job Description :
-Have strong critical thinking skills in a fast-paced environment.
-Have expert written, verbal and interpersonal communication skills.
-Professional, courteous, respectful, positive and upbeat energy on the chat and phone.
-Have strong customer service background.
-Able to move quickly, efficiently, and accurately.
-You must possess superior attention-to-detail skills.
-Able to work in a team environment and possess a professional, respectful, can-do attitude.
-Have excellent listening skills and the ability to ask probing questions, understand concerns
and overcome objections.
-Any graduate
-2 + years of experience in Technical/ Chat/ Email support role
-Excellent communication skills (Verbal & Written)
-Proficient in Microsoft Office, CRM, Acrobat and database management skills
-Enthusiastic, goal-oriented, punctual, dependable, and professional
-Experience working with CRM systems preferred but not required