Job Description


Type : Full Time

Location : Bengaluru

Experience Required : 1 Year(s)

Industry : BPO/ITES

Preferred Skills : BPO Customer Service LPO Voice Process

Job Description :

Job Description

  1.Processing Sales Orders for company's sales divisions

2.Developing documentation related to support.

3.Planning inventory control.

4.Arranging distribution products.

5.Solving problems in cases of return of products.

6.Places orders, processes return requests and enters credits.

7.Handles customer inquiries in the areas of product information, ordering procedures, special order information and pricing, quote information, problems, returns, shipping.

8.Communicate to customers on orders status, any delays or problems with their requests.

9.Serve as liaison with third-party delivery service to coordinate deliveries and resolve problems.

10.Provide information and assistance as needed to inventory and warehouse personnel to allow for expeditious processing of damaged and defective merchandise.

11.Perform additional duties as required and or requested.